Method

One workflow.3 leaks.One first route.

The Protocol does not start by asking which software to buy. It asks which request keeps coming back, where context splits, who owns the next step, and what the client has already been told.

Audit route

Clarity appears when the route has a name.

The output is not a generic presentation. It is an operating object the team can look at, discuss and follow.

SignalThe request enters.Customer, team, date, promise.
ContextThe answer is spread.Chat, CRM, sheet, AI, memory.
LeakThe truth splits.The team starts reconstructing.
OwnerSomeone can move it.Not everything returns to the founder.
Client updateThe next step is clear.Verify, respond, log, prove.
Operating map with signals, leaks and resolved route.

Deliverable

What comes back must be usable.

A walkthrough exists only if it helps explain the real moment. The map shows the layers. The leaks name the concrete points. The route turns the conversation into next action.